One connected stack for your store, your customers and your stock
We built custom apps for Shopware and BigCommerce that sync orders, customers, and behaviour into Klaviyo and Zoho CRM. Product inventory stays in Shopify. Marketing and sales teams work from one up-to-date customer view, with no manual exports.
E-commerce apps that turn store data into customer relationships
We built custom apps for Shopware and BigCommerce that capture customer, order and behavioural data the moment it happens. The apps push it to Klaviyo for email and SMS automation and to Zoho CRM for sales follow-up, while Shopify stays the single source of truth for product inventory. One install per store, no manual exports.
The challenge
Customer data lived in three places. Orders sat in Shopware and BigCommerce, marketing lists were exported into Klaviyo by hand, and the sales team kept spreadsheets before anything reached Zoho CRM. Stock in Shopify never matched what the storefronts were selling, so campaigns promoted sold-out products and leads went cold before anyone followed up.
Our solution
Native apps for Shopware and BigCommerce that listen to store events and sync them in real time. Every order, signup and abandoned cart becomes a Klaviyo profile and event, every customer becomes a contact or deal in Zoho CRM, and the apps read live Shopify inventory so marketing and sales always see what is actually in stock.
From storefront event to CRM record in seconds
Our apps sit between the storefronts and the tools your team already uses. Nothing is exported, re-keyed or out of date.
Our custom apps
Installed once per store
- Receive store events through webhooks
- Match customers by email across stores
- Map fields, tags and consent to each tool
- Queue, retry and de-duplicate every sync
5 ways the integration helps the store grow
One install per store. Zero manual exports.The Shopware and BigCommerce apps connect storefronts, marketing and sales so every team works from the same live customer data, and inventory decisions are made on real numbers.
One customer record across every store
Every signup, order, refund and abandoned cart from Shopware and BigCommerce is captured the moment it happens and pushed to Klaviyo and Zoho CRM. Customers are matched by email, so a shopper who buys on both stores is one person with one history, not two records.
Marketing consent collected at checkout travels with the customer, so every message that follows is permission-based.
Key featuresMarketing that runs itself in Klaviyo
Store events arrive in Klaviyo as metrics, so welcome, abandoned-cart, post-purchase and win-back flows trigger automatically without anyone uploading a list.
Segments update as customers browse and buy, so campaigns always reach the right people with products that are actually available.
Key featuresA live sales pipeline in Zoho CRM
Each customer is created as a Zoho CRM contact with order value, products bought and lifetime spend. High-value or business orders open a deal and a follow-up task, so sales can act while interest is still high.
Order updates keep the record current, giving account managers the full picture before every call.
Key featuresInventory that is always right
Shopify remains the single source of truth for products and stock. The apps read live inventory, so Klaviyo campaigns and CRM quotes never promote items that have sold out.
Low-stock alerts reach the team early, and product data stays consistent across every channel.
Key featuresReliable, secure and easy to run
Installs use OAuth, so no API keys are shared by email. Queued delivery with automatic retries and duplicate protection keeps data consistent even when a third-party API is slow or down.
A simple dashboard shows sync status, volumes and errors for every connected store, and data handling is built for GDPR from day one.
Key featuresWhat changed after launch
Why connect your store this way?
Save hours
No more CSV exports or copy-paste between tools.
Sell more
Timely, automated flows bring customers back.
Close faster
Sales sees every order and lead in Zoho CRM instantly.
Stay accurate
Live Shopify inventory across campaigns and quotes.
Scale confidently
Add new stores without adding manual work.
Our process
Discover
Mapped how orders, customers and stock moved between the stores, Klaviyo, Zoho and Shopify, and where data was lost or duplicated.
Design
Defined the data model and field mapping, then designed the app settings and sync dashboard with the marketing and sales teams.
Build
Built the Shopware and BigCommerce apps, connected the Klaviyo, Zoho CRM and Shopify APIs, and load-tested the sync.
Launch & improve
Installed on live stores, monitored sync health and refined flows and CRM rules using real customer data.
Tech stack
Smarter customer data. Better campaigns. Built for growth.
We build Shopware, BigCommerce and Shopify apps that connect your store to the CRM and marketing tools your team already uses.
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